Résumé

Abdul Muqtadir

eLearning & Digital Experience Lead

Melbourne, VIC, Australia

Professional summary

Experienced digital experience professional with a track record of leading complex platform transformations, building accessible LMS environments, and delivering frontend-quality web experiences. Currently serving 20,000+ medical professionals as eLearning & Digital Experience Lead at CICM ANZ. Strong across the full delivery lifecycle — from stakeholder alignment and UX research through to build, migration, and continuous optimisation.

Professional experience

eLearning & Digital Experience Lead

College of Intensive Care Medicine of Australia & New Zealand

Hybrid · Prahran, VIC

November 2023 – Present

Created a comprehensive CICM styleguide and design system, removing 70% of daily support queries through targeted UX improvements across the platform.
Led full migration from Kentico CMS to ASI Rise dynamic web pages including complex IQA, query management, SQL integration, and Jotform automation workflows.
Implemented Single Sign-On integration with Moodle's learning platform, navigating complex finance module transitions and cross-regional billing workflows for Australia and New Zealand.
Built dedicated member portals for exams, assessment, and training departments, each tailored to the specific workflow needs of the team.
Implemented CPD compliance dashboards integrated with TopClass LMS and deployed dynamic course, event, and vacancy listings across both regions.
Champion WCAG 2.2 accessibility standards across all digital properties, ensuring inclusive design and legal compliance for the college's full digital estate.

iMIS / ASI RISEMoodle LMSTopClass LMSKentico CMSSSO IntegrationJotform AutomationWCAG 2.2Azure DevOpsHTML5CSS3/SCSSJavaScriptSQLSharePointPower BIFigma

Creative Director

WITWEB Solutions

Freelance / Self-employed · Melbourne, VIC

2020 – Present

Lead creative direction and technical delivery for a portfolio of Australian and international clients, delivering responsive websites, brand systems, and digital experiences from concept to launch.
Build and deploy client websites and web applications using modern frontend stacks, with a focus on SEO, performance, and accessible design.
Manage client relationships, project scoping, and stakeholder communication across concurrent engagements spanning legal, automotive, and IT services sectors.
Deliver ongoing digital support including maintenance, content updates, analytics review, and iterative improvement for retained clients.

HTML5CSS3/SCSSJavaScriptReactWordPressFigmaSEOUX DesignResponsive Design

LMS Web Designer

Virtual School of Victoria — Department of Education VIC

Hybrid · Thornbury, VIC

October 2022 – October 2023

Designed and developed a comprehensive F–12 online course library using Moodle LMS, creating engaging and accessible educational experiences for over 10,000 students.
Authored interactive, accessible learning content using HTML5, CSS3/SCSS, and JavaScript, applying W3C and WCAG 2.2 standards throughout.
Led UX research initiatives including prototyping, user testing, and responsive design iteration, translating insights directly into improved learner experiences.
Administered and maintained Moodle platforms, school websites, and internal teaching systems, ensuring consistent digital service delivery across the school.

Moodle LMSHTML5CSS3/SCSSJavaScriptH5PWCAG 2.2FigmaAdobe XDWordPress

Administrative Assistant and IT Support

Primary Connect — Part of Woolworths Group

Full Time · Truganina, VIC

September 2020 – November 2022

Delivered Level 1 and Level 2 technical support for hardware, software, and network systems across a logistics facility, maintaining business continuity.
Collaborated with IT teams to streamline digital processes and enhance SharePoint portals for improved operational accessibility and usability.
Managed vendor relationships and supported infrastructure improvement projects aligned with organisational objectives.

SharePointMicrosoft 365IT Support (L1/L2)Network Systems

Education & Certifications

Degree

Bachelor of Information Technology — Major in Software Development

Swinburne University of Technology

Hawthorn, VIC

Diploma

Certificate IV in Information Technology — Digital Media Technologies

Swinburne University of Technology

Hawthorn, VIC

Nanodegree

Front End Developer Nano Degree — Google & Udacity Certification

Royal Melbourne Institute of Technology (RMIT)

Melbourne, VIC

Certification

Project Management Fundamentals — Powered by PMI

Australian Institute of Management Education and Training

Melbourne, VIC

Certification

UX/UI Design Professional Certification — Powered by Academy Xi

Australian Institute of Management Education and Training

Melbourne, VIC

Key skills

LMS and eLearning Platforms

Moodle LMSiMIS / ASI RISETopClass LMSSSO IntegrationH5PArticulate 360SCORMxAPIMoodle SSO

Frontend Engineering

HTML5CSS3 / SCSSJavaScript (ES2022+)TypeScriptReactVue.jsAngularNode.jsGitGitHubResponsive DesignWeb PerformanceNext.js

UX, UI and Design Systems

FigmaAdobe XDUser ResearchUX PrototypingJourney MappingA/B TestingDesign SystemsInformation ArchitectureUsability TestingKentico CMS

Accessibility

WCAG 2.2Inclusive DesignScreen Reader TestingKeyboard NavigationColour Contrast ComplianceARIA ImplementationAccessible Content CreationFocus Management

CMS and Web Platforms

WordPressKenticoDrupalSharePointMicrosoft 365Jotform AutomationASI RISE Dynamic Pages

Analytics and SEO

Power BIGoogle AnalyticsSEO StrategyPlatform DiscoverabilityPerformance MonitoringMicrosoft DynamicsData-Driven OptimisationSQL and Reporting

Project Delivery and Strategy

Agile MethodologiesAzure DevOpsStakeholder ManagementPlatform MigrationVendor ManagementRequirements AnalysisChange ManagementCross-functional Collaboration

AI and Emerging Tools

Claude (Anthropic)OpenAI / ChatGPTAI Workflow AutomationPrompt EngineeringOpen-source LLMsAI-assisted Development

Reference available on request.